Help and FAQ (Frequently Asked Questions)

• What are property references?
• How do I book a cottage?
• How do I cancel a week or weeks?
• What does Grade mean?
• What do the daffodils mean?

What are property references?

In our database, every property has a reference name which enables us to uniquely identify each property. It also means that you can search for a specific property if you know its reference.

  

How do I book a cottage?

Details on how to book a cottage are available on our booking page.

  

How do I cancel a week or weeks?

You have to contact the owner of the cottage.

  

What does Grade mean?

Grade is the star rating given by Visit Wales (formerly the Wales Tourist Board) to a cottage.

  

What do the daffodils mean?

For cottages which do not have a Grade, we give our own grade, represented by daffodils.

  



If this hasn't answered your question, please contact us. If you have a question/comment about a specific cottage, please contact the owner by finding the cottage and clicking on contact owner. We welcome comments and suggestions about our service and website so please contact us if you have any.